Can anyone open a Suyool account in Lebanon?

Yes, anyone aged 18 and older with a valid Lebanese ID and a Lebanese phone number can create a Suyool digital banking account.

Does a Suyool digital wallet provide an IBAN for transfers?

Yes, your Suyool wallet provides comprehensive banking services, including the option to easily create a free IBAN to send and receive transfers.

Is it safe and secure to use the Suyool app?

Absolutely. Suyool's IT security is regularly audited by Grant Thornton LLP, ensuring strict compliance with international cybersecurity standards so your money is always safe.

CASH TO YOUR DOORSTEP

Let your money move

Receive cash at home with ease. Request a delivery via the Suyool app, and a driver will bring your cash securely. Fast, same-day service with no minimum amount required.

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BENEFITS OF CASH DELIVERY SERVICE

Secure Transactions

Insured and protected delivery, guaranteeing your cash reaches you safely.

Convenient

Get cash delivered straight to your door- No need to visit an ATM or branch.

Fast Service

Get same-day delivery within 30 min or choose scheduling.

No Minimum Amount

Request any amount up to $10,000 per trip.

TUTORIAL VIDEO

How to withdraw funds via Cash Delivery?

CASH DELIVERY STEP-BY-STEP

Need to withdraw funds from your Suyool wallet?

STEP 1

Request From Suyool App

STEP 1

Request From Suyool App

Tap on “Cash Delivery” from “Withdraw Cash”

STEP 2

Driver Arrives - Authenticate the Driver

STEP 2

Driver Arrives - Authenticate the Driver

The driver will scan the order QR code to verify your identity and complete the process.

STEP 3

Receive Envelope with Cash

STEP 3

Receive Envelope with Cash

Check the envelope to ensure it is properly sealed before proceeding.

⚠️ Make sure the envelope is securely sealed.

Enter the serial number found on the envelope into the Suyool app.

Scan the QR code on the envelope using the app to validate and complete the cash delivery.

STEP 4

Congrats!
You can take the envelope from the driver

TUTORIAL VIDEO

How to withdraw funds via Cash Delivery?

You need cash but don’t want to leave home or work? No problem, simply request a cash delivery wherever you are.

HOW IT WORKS

Insured Cash Delivery

Want to withdraw funds from your wallet?

Request & Schedule

Open the Suyool app, select “Cash Delivery,” and choose the amount, time, date, and location.

Receive Cash

Our driver will deliver your cash as soon as 30 minutes after your request!

Money Delivered

Your cash will be delivered directly to you, anywhere.

FAQ

Frequently Asked Questions

Any registered Suyool user with an active wallet can use the cash delivery and pickup service.

With cash pickup, Suyool users can add cash money to their Suyool wallet from the comfort of their home.

To use the cash pickup service, you can request a pickup through the Suyool app. A driver will be assigned to collect the cash from your specified location at the scheduled time, which can be as soon as 30 minutes depending on your location, and the amount will be credited to your Suyool wallet once the cash is received.

Yes, a $6 fee applies for the cash pickup service regardless of the amount.

With cash delivery, users can request to withdraw money from their Suyool wallet, which will be delivered to their provided address.

With cash delivery, you can request to withdraw money from your Suyool wallet, and a driver will deliver the cash to your specified address at your chosen time. The delivery can happen as fast as 30 minutes, depending on your location. Hoever you can schedule the delivery at your convenience through the Suyool app.

Yes, a $6 fee applies for the cash delivery service regardless of the amount.

If you cancel the cash delivery, the requested money will be instantly refunded to your account however the service fee is not refundable.

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