Help Center

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Personal Corporate

Getting Started

What can I do with Suyool?

What are the available currencies?

Enrollment

How to enroll?

Am I eligible to Suyool?

Is there a fee to register?

Adding Money

How can I add money to my wallet?

How can I deposit cash in my wallet?

Where can I deposit cash in my wallet?

Suyool Visa Platinum

How do I request my Suyool Debit Card?

Where do I request my Suyool Debit Card?

Can I use the Debit Card with both currencies?

Payments

How can I pay with Suyool?

How to find merchants that have Suyool as a payment method?

How to pay at a merchant that doesn’t have Suyool as a payment method?

Transfers

How can I send money with Suyool?

Who can I send money to with Suyool?

Is there a fee for transferring money in Suyool?

Withdraw Cash

How can I withdraw my money?

Where can I withdraw my money?

Is there a fee to withdraw cash from BOB Finance?

My Account

Can I change my name?

Can I change my phone number?

How do I change my email address?

Fees

Is there a fee to withdraw cash?

What is the fee for withdrawing cash from an ATM abroad?

Is there a fee to register?

Salary

Once my salary is in my wallet, can I withdraw cash?

What is the maximum cash that can be withdrawn per day?

What do I get if my salary is paid with Suyool?

Cash Delivery / Cash Pick Up

Who can use the cash delivery and pickup service?

What is Suyool cash pickup?

How does the cash pickup service work?

How-To Guides

Master your personal Suyool account with step-by-step how-to guides.

What If’s

Find answers to common scenarios and questions in our "What If" section.

Policies

Understand Suyool's policies for a secure and compliant experience.

Table of Fees

Get clear cost insights with Suyool's Table of Fees.

WHAT ARE YOU WAITING FOR?

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